Product Care

These are our top tips for keeping your bamboo towels and bathrobes looking and feeling soft and beautiful.

We recommend careful handling when washing your new bamboo towels and bathrobes for the first time to prevent snagging of the loops and towel shrinkage.

We recommend that you place your towels/robes in a washing bag or pillow case and wash your towels/robes 3 times in plain warm water before use. All new towels will shed a little excess fibre at first and we think there's nothing more annoying than towel fluff sticking to you when you're just out of the shower. A few initial washes will eliminate this problem and leave your towels ready for use.

Brand new towels will typically shrink a little upon initial washing. That might seem like a bad thing, but actually, the small amount of shrinkage that occurs during washing serves to tighten the towels weave structure and will bind the terry loops more firmly into the cloth making your towels stronger, more durable and ready for use.

Sometimes snags (or slight pulls) can appear in new towels that have not yet been washed (because the weave has not yet tightened up). If you notice a pull or two in your towel, don't panic. Simply use a sharp pair of scissors to cut the snag off at the level of the pile. The towel will not ladder (run) or unravel.

Washing:

When you're using and washing your towels on a regular basis, make sure the light and dark items are washed separately. We always suggest that towels are washed with other towels or with other fluffy items like socks, etc.

Also, we know you want to save water but please do not overload your machine when you're washing your towels/robes. The excessive abrasion and agitation will cause the towel fibres to break down and this will reduce the durability and longevity of your lovely towels/robes.

Soaps, detergents, fabric conditioners and additives:

There are lots of 'super' washing detergents and fabric softeners on the market which claim to 'transform' your washing into bright whiteness with every wash, but we say no! Please do not use fabric softeners, conditioners, chlorine bleach, bluing agents or optic whiteners as these may alter or remove colour and can weaken fibres. A basic powder or gel detergent will do.

Expert Tip: To help keep your towels extra soft (depending on the amount of soiling of course) try using only half the amount of detergent recommended by the manufacturer.

Make sure your detergent is added to the load where the washer fills, instead of pouring it directly onto the bamboo towels/robes. This will avoid damage to the fabric and prevent a detergent build up which can reduce softness.

Expert Tip: Don't use fabric softeners with your towels/robes. Did you know that fabric softener acts in a similar way to hair conditioner? It coats the fibre and leaves it smooth, but ultimately it blocks up the little micro-gaps in the fibres leading to reduced absorbency.

Those in the know here at Market Royale get very upset and frustrated with all those fabric softener TV commercials depicting lovely soft towels being hung on the line, or super cute kids snuggling into their soft towels and robes and thanking mum for using fabric softener. Don't be fooled - it's a misnomer. Keep your towels soft, thick and absorbent by avoiding fabric softener.

Drying:

After washing, remove your towels from the machine promptly and give them a shake to help reduce wrinkling. We urge you to use nature's energy and line dry your towels, but if you absolutely have to use a dryer then a low or medium heat setting will be best.

Expert Tip: If you absolutely have to use a tumble dryer, be patient and avoid using a hot setting. The hot setting will burn the fibres, causing them to start to break down, which will cause excess linting and will ultimately reduce the durability and longevity of your towels.

Ironing:

If you iron your towels/robes they are best ironed when still damp on a medium (silk) setting.

Storage:

If you need to pack your bamboo towels away for a while, they should be stored in a cool, dry, well aerated place. We recommend storing towels in old pillow cases, as storing them in plastic bags or boxes may cause yellowing over time.

Snags or Pulls:

If you notice a snag or pull on your towels/robes simply use a sharp pair of scissors to cut the snag off at the level of the pile.

Expert Tip: Looking over your towels/robes and snipping off any pulls or snags that have occurred over time is a great way to reinvigorate your old towels and get them looking their best again.

We hope you enjoy the natural softness and many other benefits your new Bamboo Towels and Robes will give you.

Please spread the word to others and ask them to contact us, so they too can share in the luxury.